Good plans begin
with clear answers.

We provide activity-planning consultations for celebrations, social gatherings, group activities and leisure occasions. Depending on your requirements, a consultation may help you explore ideas, compare suitable activity options, consider a budget, organise a schedule and identify practical preparation steps.

The scope of each consultation is agreed with you before work begins.

You can enquire about birthdays, family celebrations, friendly get-togethers, group leisure days and other occasions where you would like help thinking through activity ideas and arrangements. Tell us what you have in mind and we can discuss whether it fits our consultation service.

Our service focuses on planning guidance and consultation. This may include ideas, suggested schedules, budget considerations and preparation recommendations.

Venue reservations, supplier bookings, ticket purchases, equipment hire and on-site event delivery are not automatically included. Any additional arrangement must be discussed and expressly agreed in advance.

Yes. You can share an approximate budget range in your enquiry. We can use it as a planning consideration when discussing activity ideas and possible arrangements. Any figures or cost estimates are indicative unless a specific amount has been confirmed by the relevant provider.

Absolutely. A rough description is enough to begin. You might tell us the occasion, approximate group size, preferred atmosphere and any budget considerations. We can use that information to discuss a suitable direction for the consultation.

Send an enquiry through our Contact page or email hello@letsgoplay.fun. Include a brief description of your occasion, what you would like help with and any relevant timing or budget preferences.

No. Submitting an enquiry allows us to understand your requirements and discuss availability and service options. It does not, by itself, confirm an appointment or create a confirmed service booking.

We will explain the proposed scope, applicable fee, delivery arrangements and relevant terms before asking you to confirm the service.

A useful starting point is the type of occasion, approximate group size, preferred date or time frame, general location if relevant, activity interests and approximate budget. You do not need to provide every detail immediately.

Please avoid sending unnecessary personal information about yourself or other attendees.

We will review the information you provide and respond with the consultation options we can offer. If your request falls outside our service scope, requires an arrangement we do not provide or needs further clarification, we will explain this before any service is confirmed.

The fee depends on the type of consultation, the scope of planning support requested and the work involved. We will explain the applicable price and what it includes before you confirm the service.

No additional work should be treated as included unless it has been agreed as part of the service scope.

The payment timing and available payment method will be explained before your booking is confirmed. Depending on the agreed arrangement, payment may be requested before the consultation or by another expressly agreed time.

Please follow the payment instructions supplied with your service confirmation.

Not unless the agreed service description specifically says so. A consultation fee covers the work described in your confirmation. Venue charges, tickets, travel, equipment, catering or third-party services are separate unless their inclusion and cost have been expressly agreed.

If you request extra work beyond the agreed scope, we will explain the proposed additional fee and any effect on the delivery schedule before proceeding. Additional charges should not be incurred without your agreement, except where a clearly applicable contractual term or legal rule provides otherwise.

The format will be agreed before the service is confirmed. Depending on the arrangement, it may involve email correspondence, a remote discussion or written planning guidance. Your confirmation will explain the format applicable to your consultation.

The expected delivery date or time frame will be provided when the service is agreed. Timing depends on the scope of work, the information available and any agreed consultation schedule.

If we identify a material delay, we will contact you with an updated estimate and discuss any appropriate next steps.

Depending on the agreed scope, the output may include recommendations, activity ideas, a suggested schedule, budget considerations, a preparation checklist or written follow-up notes. The exact deliverables will be explained before the consultation is confirmed.

If revisions are included in your agreed service, the confirmation will explain the permitted scope and how to request them. Changes that materially expand the original request may require a revised fee or delivery estimate, which we will discuss with you first.

No. Planning suggestions are not a guarantee of availability, suitability or pricing from an independent venue or activity provider. Where relevant, details should be checked directly with the provider before you make a commitment.

Contact us as soon as possible if you need to change an agreed appointment. We will review the request and explain the available alternatives. A change is subject to confirmation and may affect the delivery schedule.

Please notify us by email as soon as you can. The applicable cancellation terms, any agreed charges and the treatment of payments will depend on the service agreement and applicable consumer law.

Please read our Service Cancellation Policy for further details.

Refund eligibility depends on the circumstances, the stage of the service, the agreed terms and any applicable statutory rights. We will explain the relevant arrangements before you confirm a service.

Nothing in our terms is intended to exclude or restrict consumer rights that cannot lawfully be excluded.

Some distance service contracts entered into by consumers may carry a statutory 14-day cancellation period. The applicable rules and exceptions depend on the nature of the service and the circumstances of the agreement.

If you ask us to begin work during a statutory cancellation period, any required request, acknowledgement or information will be handled in accordance with applicable law. Please consult the Service Cancellation Policy for our cancellation arrangements.

If an unexpected issue affects an agreed consultation or delivery arrangement, we will contact you to explain the situation and discuss a reasonable alternative. Where appropriate, available options may include a revised time, an alternative delivery arrangement or another remedy provided by the applicable agreement or law.

We use relevant details to respond to your enquiry, understand your planning requirements, provide agreed consultation services and maintain appropriate business records. Further information is available in our Privacy Policy.

Information may be processed by relevant service providers that support website hosting, communications, payment processing or business administration. We do not routinely pass every enquiry to venues or activity providers. Any sharing for a particular arrangement must have an appropriate purpose and lawful basis.

Email hello@letsgoplay.fun with your request. Depending on the circumstances, you may be able to request access, correction, deletion or restriction of your personal information under applicable data protection law.